Frequently Asked Questions

To assist you, I've answered some of the most frequently asked questions that I receive. If there's anything else you want to know, or for additional explanation, please contact me.

Such and such charges less than you. Can you match them?

Design is not a commodity.

Just as a client chooses the designer, the designer also chooses the client. It’s up to the designer to work with those who value the service provided.

“A commodity is anything for which there is demand, but which is supplied without qualitative differentiation across a market. In other words, copper is copper. Rice is rice. Stereos, on the other hand, have many levels of quality. And, the better a stereo is, the more it will cost.”
— WIKIPEDIA

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How long will the project take to complete?

Time frames usually vary from a week to three months, depending on the project and how busy I am. Every project is different, so I learn everyone's individual needs before providing a schedule.

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Can you start right away?

It's possible. However, if I have clients ahead of you, there may be a delay. Get in touch for more info.

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What exactly do I receive during the course of the project?

I will normally, through the course of larger projects, send clients a PDF presentation showing the progress of the project. This gives the client a chance to make changes to the design before the project is completed.

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You're in a different state/country from me. Will this affect things?

The vast majority of my clients come from Indianapolis, because that is where the company is based. While I'd love to meet face-to-face, it can often save time by communicating only via telephone and email. None of my out of state/country clients or projects have been adversely affected by distance.

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Can we talk on the telephone?

Absolutely. All clients receive my mobile phone number, and I'm available between 9am and 5pm EST, from Monday to Friday (except during holidays).

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How do you accept payment?

With most design projects, I request a 50% downpayment prior to scheduling the work. Currently I am only accepting payment in cash, CashApp, or PayPal. Details are included in my invoice, and the remaining 50% is payable upon completion of the project, prior to supply of original artwork.

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Will you use current trends for my design?

It's unfair to give my clients a design that is similar to that of other designers or designs. The designs I create are intended to be unique — not to look trendy.

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Will you feature my project in your portfolio?

Although I reserve the right to showcase designs in my promotional work, time constraints mean it's not guaranteed every project will be included.

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